sj777's Privacy Policy

1Introduction & Scope

sj777 is a trusted and secure online gaming platform serving players in Bangladesh. We treat the privacy and protection of our users' personal information as our top priority. This privacy policy applies to everyone who uses our platform.

This policy describes in detail how sj777 collects users' personal information, the purposes for which that information is used, the circumstances under which it may be shared with third parties, and how you can maintain control over your personal data.

By using our website or services, you are considered to have given your full consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact our support team.

This policy applies equally to sj777's main website, mobile version, all gaming sections, and customer service channels.

2Data Collection

During registration and use of the sj777 platform, we may collect the following types of information:

2.1 Personal Identification Information

• Full name and national ID details (for identity verification)
• Date of birth (for age verification — only persons aged 21 or above may open an account)
• Email address and contact details
• User's preferred language and region

2.2 Financial Information

• Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer
• Deposit and withdrawal history
• Payment method type (full account numbers are never stored)

2.3 Usage & Technical Information

• IP address, device type, and operating system details
• Browser and session information
• Gaming activity logs on the platform
• Records of communication with customer support

2.4 Optional Information

Some information may be provided by you on an optional basis, such as promotional communication preferences or additional profile details. Not providing this information will not affect your access to core services.

3Purpose of Data Use

sj777 uses collected information only for the following legitimate purposes:

3.1 Service Operation & Improvement

• Creating and managing accounts
• Processing and verifying transactions
• Improving platform functionality
• Personalizing the user experience

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring suspicious transactions
• Ensuring age verification
• Maintaining responsible gaming policies

3.3 Customer Service

• Providing assistance via support tickets and live chat
• Resolving account-related issues
• Notifying users about important platform updates

3.4 Legal Compliance

We may be required to provide relevant information in response to legitimate requests or orders from authorities. Information may also be used to comply with anti-money laundering regulations.

4Data Storage & Security

sj777 has put in place the latest technical measures to protect your information. All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption technology, which prevents unauthorized access by third parties.

4.1 Technical Security Measures

• SSL/TLS encryption applied to all connections
• Data stored in encrypted form on servers
• Regular security audits conducted
• Firewall and anti-intrusion systems
• Two-Factor Authentication system

4.2 Data Retention Period

Your information is retained while your account is active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations, dispute resolution, or fraud investigation requirements. Once that period has passed, the data is securely deleted.

4.3 Staff Training

Staff who have access to user data undergo regular training under strict confidentiality agreements. Access to data is kept limited on a need-to-know basis.

5Sharing Data with Third Parties

sj777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 With Payment Processors

bKash, Nagad, Rocket, Upay, and associated banks — these payment providers may receive the minimum information necessary to verify and complete transactions. All such partners operate under their own privacy policies.

5.2 With Technology & Service Providers

Companies that provide server infrastructure, game software, or analytics tools may have access to limited data under strict contracts — solely to carry out their specific tasks.

5.3 For Legal Compliance

sj777 may disclose information to authorities pursuant to valid court orders, requests from investigative agencies, or applicable legal requirements. In such cases, only the minimum necessary information is provided.

5.4 What Will Never Be Done

• Information will not be sold or shared with advertisers
• Identity will not be disclosed to unrelated third parties
• Information will not be used for marketing purposes without consent

6Cookies & Tracking Technologies

sj777's website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help ensure the smooth operation of the platform.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security verification — these cannot be disabled.
• Functional Cookies: Used to remember language preferences and account settings.
• Analytics Cookies: Used to analyze user behavior and improve the platform.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect some important platform functions. The information we collect through cookies is governed by this privacy policy.

7User Rights

You have certain important rights over your own information on the sj777 platform. We fully respect these rights.

7.1 Right to Access

You may request a copy of your personal information held by us at any time. Upon application through the support team, it will be provided within a reasonable timeframe.

7.2 Right to Rectification

If there is incorrect or incomplete information in your account, you may request a correction. Ensuring accurate information is important for both you and us.

7.3 Right to Erasure

When closing your account, you may request that your information be deleted. However, certain information may need to be retained for a defined period due to legal obligations — you will be informed in such cases.

7.4 Right to Object to Processing

Regarding marketing communications, you may object and unsubscribe at any time. This request will be acted on immediately.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact the support team via live chat or email. We are always ready to assist in English.

8Payment Data Protection

Financial transaction security is of the highest importance at sj777. Our payment systems — bKash, Nagad, Rocket, Upay, and bank transfer — all operate through encrypted channels.

• Full wallet numbers or bank account numbers are not stored on our servers
• Only the minimum necessary information is used for payment verification
• Suspicious transactions are automatically monitored and flagged
• All payment partners follow their own industry-standard security policies
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000 — these limits also contribute to account protection

If you notice any unauthorized transaction, notify our 24/7 support team immediately.

9Protection of Minors

sj777 is a responsible gaming platform. Only persons aged 21 or above may open and use an account on this platform. We enforce this policy strictly.

• Age is verified at the time of registration
• No information related to minors is knowingly collected
• If any information concerning a minor comes to our attention, it is deleted immediately and the account is closed
• If you believe a minor is using the platform, please inform our support team

For more details on responsible gaming, please visit our Responsible Gaming page.

10Policy Changes

sj777 may update this privacy policy from time to time. In case of changes, we will take the following steps:

• The updated policy will be published on the website
• Users will be notified by email in case of important changes
• The date of the change will be noted at the top of the policy
• Continued use of the platform after the changes will be considered acceptance of the new policy

Sufficient advance notice will be given for important changes so that you have the opportunity to make a decision. The latest version of the policy will always be available on this page.

11Contact

If you have any questions, concerns, or requests regarding your information related to this privacy policy, please contact us:

• Live Chat — 24 hours, 7 days a week (in Bengali and English)
• Email: [email protected]

Our support team is always ready to assist in Bengali. Privacy-related requests will be processed as quickly as possible with due importance.